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Jackie Kahle

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Top Stories by Jackie Kahle

A growing number of websites allow visitors to log in using a digital identity from a trusted 3rd party -- like Facebook, Microsoft, PayPal, or Google. The fancy term for this is "federated identity," but most people call it Bring Your Own Identity, or BYOID. In today's application economy, organizations need to securely deliver new apps to grow their business quickly. This can increase IT risks, which puts a premium on an organization's ability to simplify the user experience without sacrificing security. Using an existing digital or social identity issued by a trusted third party to access applications can help organizations meet the need for simplicity, security and a positive customer experience. The Ponemon Institute and CA Technologies recently surveyed 1,589 IT security practitioners and 1,526 business users worldwide to understand how companies view BYOID. ... (more)

How the IT Team became the A-Team By @JackieKahle | @DevOpsSummit [#DevOps]

Gone are the days when IT was seen as unimportant or unchanging. IT is no longer only about supporting employees—it integral to businesses. CEOs have taken note of the fact that customers are more likely to interact with your brand through an app than a person, and companies are trying to reposition themselves in the new application economy. That allows IT departments to be more innovative and flex their creative muscles. Application economy leaders and laggards Now, IT is no longer a just a cost center, but a strategic weapon.  A recent survey of 1,425 IT and business leaders con... (more)

Why Customers are Unhappy with Your Mobile Apps

How quickly do things change in the world of mobility? Just last year, CA Technologies conducted a worldwide survey that told an entirely different story from the one we are hearing today. 2013’s Enterprise Mobility – It’s All About the Apps was a call to action for enterprise IT to keep up with customers mobility demands and employee’s desire for BYOD. If last year was about keeping up with customers’ mobile application demands, this year that issue has all but disappeared. Our 2014 survey respondents released an average of six customer-facing apps last year, and 71 percent of ... (more)

Best Practices for DevOps Success By @JackieKahle | @DevOpsSummit [#DevOps]

Four Best Practices for DevOps Success Much of what is written about DevOps focuses on the development team and on making things faster. And the ops team is thinking, "Whoa, slow down! We need to ensure there's quality, so going fast with poor quality doesn't help." So dev and ops are immediately at odds with each other, because their goals are different. You want to center all teams around the common objective of having a predictable and reliable customer experience. That's just not a coding issue. There is a difference between quality of code and quality of experience, and wh... (more)

How DevOps Became the New Normal | @DevOpsSummit [#DevOps]

How DevOps Became the New Normal Just last year, a CA Technologies and Vanson Bourne survey revealed that DevOps was not a sure-fire hit— 16 percent of senior IT professionals did not know what DevOps was, and an additional 18 percent had no plans to adopt it. Fast forward one year and the results tell an entirely new story. 88 percent of respondents had already adopted DevOps or plan to do so, up from 66 percent last year. In addition to senior IT professionals, this year’s respondents expanded to include senior Line-of-Business executives—precisely the people you’d expect woul... (more)