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Jackie Kahle

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Top Stories by Jackie Kahle

Healthcare's Ultimate Makeover by the Digital Application Economy After making a doctor’s appointment via your mobile device, you receive a calendar invite. The day of your appointment, you get a reminder with the doctor’s location and contact information. As you enter the doctor’s exam room, the medical team is equipped with the latest tablet containing your medical history – he or she makes real time updates to your medical file. At the end of your visit, you receive an electronic prescription to your preferred pharmacy and can schedule your next appointment. Instantly, you get a notification on your mobile device about updates that been made to your patient portal including notes from your doctor pertaining to your visit. As you look though the notes, you remember a question you had for the doctor, so you send a secured email on the patient portal. Later on, you ... (more)

How the IT Team became the A-Team By @JackieKahle | @DevOpsSummit [#DevOps]

Gone are the days when IT was seen as unimportant or unchanging. IT is no longer only about supporting employees—it integral to businesses. CEOs have taken note of the fact that customers are more likely to interact with your brand through an app than a person, and companies are trying to reposition themselves in the new application economy. That allows IT departments to be more innovative and flex their creative muscles. Application economy leaders and laggards Now, IT is no longer a just a cost center, but a strategic weapon.  A recent survey of 1,425 IT and business leaders con... (more)

How DevOps Became the New Normal | @DevOpsSummit [#DevOps]

How DevOps Became the New Normal Just last year, a CA Technologies and Vanson Bourne survey revealed that DevOps was not a sure-fire hit— 16 percent of senior IT professionals did not know what DevOps was, and an additional 18 percent had no plans to adopt it. Fast forward one year and the results tell an entirely new story. 88 percent of respondents had already adopted DevOps or plan to do so, up from 66 percent last year. In addition to senior IT professionals, this year’s respondents expanded to include senior Line-of-Business executives—precisely the people you’d expect woul... (more)

Why Customers are Unhappy with Your Mobile Apps

How quickly do things change in the world of mobility? Just last year, CA Technologies conducted a worldwide survey that told an entirely different story from the one we are hearing today. 2013’s Enterprise Mobility – It’s All About the Apps was a call to action for enterprise IT to keep up with customers mobility demands and employee’s desire for BYOD. If last year was about keeping up with customers’ mobile application demands, this year that issue has all but disappeared. Our 2014 survey respondents released an average of six customer-facing apps last year, and 71 percent of ... (more)

Leaders vs Laggards in the Application Economy By @JackieKahle | @CloudExpo

Leaders Versus Laggards in the Application Economy Today, we’re at a crossroads. Some companies are choosing to dive into the application economy, while others stand back afraid of the change. It should come as no surprise then that companies that are embracing the application economy are emerging as victorious. That’s because customers today are far more likely to experience brands through software than in-person interactions. Everything is connected through the application-based world, and customers are demanding superior user experiences. What can you learn from the leaders i... (more)