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Jackie Kahle

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Top Stories by Jackie Kahle

Today's IT leaders must feel like they are living in a mash-up of two songs -"The Times They Are a-Changin" and "We've Only Just Begun." The question isn't whether the role of IT is changing, it is what you as an IT leader need to do to get ahead of the change. A recent global survey commissioned by CA Technologies and conducted by Vanson Bourne illustrates how radically the role of IT is changing in today's business -- and not always to the benefit of IT leaders and staffers. The survey of 1,300 senior IT leaders from large organizations in 21 countries explored the IT department as it is today and what it might become in the future. The research highlights seven big changes that are driving the future of IT, as seen in this SlideShare deck that summarizes the key findings of the research: Seven Changes Driving the Future of IT from CA Technologies The last of the... (more)

How Risky Are Your APIs?

Andi Mann from CA Technologies recently pointed out that, at every turn, customers are interacting more and more with businesses through applications. "Think of real estate businesses like Trulia, Zillow and Realtor.com," he wrote in Wired's Innovation Insights. "Or think about restaurants. It used to be that we'd call a restaurant to make a reservation, or even drop in and make a reservation. Now it's all on-line, through OpenTable, or Foursquare." This is the emergence of the Application Economy, where the application becomes the primary point of contact between the business an... (more)

The Five Essential Truths of the Application Economy

The Five Essential Truths of the Application Economy The Application Economy is here and there’s no turning back. Applications have become the primary face of business, and they’re easier to use than ever before. Your customers are far more likely to experience your brand and interact with your enterprise through a software app than a live person. To thrive in this new reality, developing and delivering superior user experiences that engage your customers and staff is now the ultimate priority. And all of it is enabled by software. What do you have to know about this business rev... (more)

Leaders vs Laggards in the Application Economy By @JackieKahle | @CloudExpo

Leaders Versus Laggards in the Application Economy Today, we’re at a crossroads. Some companies are choosing to dive into the application economy, while others stand back afraid of the change. It should come as no surprise then that companies that are embracing the application economy are emerging as victorious. That’s because customers today are far more likely to experience brands through software than in-person interactions. Everything is connected through the application-based world, and customers are demanding superior user experiences. What can you learn from the leaders i... (more)

How the IT Team became the A-Team By @JackieKahle | @DevOpsSummit [#DevOps]

Gone are the days when IT was seen as unimportant or unchanging. IT is no longer only about supporting employees—it integral to businesses. CEOs have taken note of the fact that customers are more likely to interact with your brand through an app than a person, and companies are trying to reposition themselves in the new application economy. That allows IT departments to be more innovative and flex their creative muscles. Application economy leaders and laggards Now, IT is no longer a just a cost center, but a strategic weapon.  A recent survey of 1,425 IT and business leaders con... (more)