A new report sponsored by CA Technologies examines how IT and business
leaders aim to sync the security and mobile user experience. CA
Technologies’ latest research determines that though top concerns of IT
Security practices include the elimination of breaches, data protection and
identities – mobility customer experience, in fact, ranks number two in top
Yes, that really says 42% of respondents say improving mobile customer
experience is a top priority for their organization, which is a great thing.
After all, did you see how many iPhones Apple sold last quarter? That’s a
lot of mobile devices being used for commerce, data collection, work and
play. And latest research sees it having an impact on security practices.
Digging a little deeper into the results brings more encouraging data:
Controllers rank improving mobile customer experience sl... (more)
While Bring Your Own Device (BYOD) programs are very widely adopted, far
fewer companies have implemented a comprehensive enterprise mobility
strategy. When there isn't a consistent governance policy in place, the
approach to mobility tends to become fragmented and siloed, with each
department executing on its own strategy.
Without a high-level, enterprise view of mobility and the governance policy
to support it, mobility management will be supported by a series of redundant
and fragmented point solutions, which can be quite costly. Worse still,
failure to implement an end-to-en... (more)
How quickly do things change in the world of mobility? Just last year, CA
Technologies conducted a worldwide survey that told an entirely different
story from the one we are hearing today. 2013’s Enterprise Mobility –
It’s All About the Apps was a call to action for enterprise IT to keep up
with customers mobility demands and employee’s desire for BYOD.
If last year was about keeping up with customers’ mobile application
demands, this year that issue has all but disappeared. Our 2014 survey
respondents released an average of six customer-facing apps last year, and 71
percent of ... (more)
Four Best Practices for DevOps Success
Much of what is written about DevOps focuses on the development team and on
making things faster. And the ops team is thinking, "Whoa, slow down! We need
to ensure there's quality, so going fast with poor quality doesn't help." So
dev and ops are immediately at odds with each other, because their goals are
You want to center all teams around the common objective of having a
predictable and reliable customer experience. That's just not a coding issue.
There is a difference between quality of code and quality of experience, and
A growing number of websites allow visitors to log in using a digital
identity from a trusted 3rd party -- like Facebook, Microsoft, PayPal, or
Google. The fancy term for this is "federated identity," but most people call
it Bring Your Own Identity, or BYOID.
In today's application economy, organizations need to securely deliver new
apps to grow their business quickly. This can increase IT risks, which puts a
premium on an organization's ability to simplify the user experience without
sacrificing security. Using an existing digital or social identity issued by
a trusted third pa... (more)