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Jackie Kahle

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Top Stories by Jackie Kahle

Much of what is written about DevOps focuses on the development team and on making things faster. And the ops team is thinking, "Whoa, slow down! We need to ensure there's quality, so going fast with poor quality doesn't help." So dev and ops are immediately at odds with each other, because their goals are different. You want to center all teams around the common objective of having a predictable and reliable customer experience. That's just not a coding issue. There is a difference between quality of code and quality of experience, and what really matters to an organization is quality of experience. Dev, ops, and testing all succeed together in creating a quality experience, or they fail together. Achieving DevOps success requires coordination across different IT department workflows, and poses a challenge for many organizations. Success ultimately depends on an... (more)

BYOID Exposes the “Digital Divide” Between IT and the Business

A growing number of websites allow visitors to log in using a digital identity from a trusted 3rd party -- like Facebook, Microsoft, PayPal, or Google. The fancy term for this is "federated identity," but most people call it Bring Your Own Identity, or BYOID. In today's application economy, organizations need to securely deliver new apps to grow their business quickly. This can increase IT risks, which puts a premium on an organization's ability to simplify the user experience without sacrificing security. Using an existing digital or social identity issued by a trusted third pa... (more)

Seven Changes Driving the Future of IT

Today's IT leaders must feel like they are living in a mash-up of two songs -"The Times They Are a-Changin" and "We've Only Just Begun." The question isn't whether the role of IT is changing, it is what you as an IT leader need to do to get ahead of the change. A recent global survey commissioned by CA Technologies and conducted by Vanson Bourne illustrates how radically the role of IT is changing in today's business -- and not always to the benefit of IT leaders and staffers. The survey of 1,300 senior IT leaders from large organizations in 21 countries explored the IT departmen... (more)

Why Great Mobile Apps Are Like Great Cocktails

This fun little slideshow takes a different and very thought-provoking look at why your mobile apps should be like great cocktails -- they should be easy to make, delicious to consume, and have your customers coming back for more. Based on an InformationWeek blog post by Pete Waterhouse, which created quite a buzz when it was first posted, the slideshow outlines six great recipes to deliver top-shelf apps. A few examples: Get the base ingredients right. Just as a skilled bartender knows that correct proportions of tequila, Cointreau, and fresh lime equate to a great margarita, ma... (more)

How Can IT Keep up with the Pace of Change?

New research commissioned by CA Technologies and conducted by Vanson Bourne shows the role of IT is changing -- and not to benefit IT leaders in many cases. The survey of 1,300 senior IT leaders worldwide revealed 39% of respondents now see IT as a service broker or consultant to the line of business rather than a full-service provider of all IT services; and 35% of IT spending is occurring outside of the IT department today - and that number is expected to grow to 44% in three years. Other disturbing findings show that just 11% see the role of IT as a developer of new, innovativ... (more)